BOOKING POLICY

  • Due to the undivided attention that is required of the artist during your procedure, only the client can be in the procedure room during the service.  

  • To book an appointment, a NONREFUNDABLE deposit is required to reserve your spot. The deposit goes towards your balance. The remainder of the balance is due at your first session. This policy is firm. Please do not pay the nonrefundable deposit if you are unsure about undergoing the procedure.

  • CANCELLATION POLICY: We require a 72-hour advance notice (3 days notice) to reschedule or cancel your appointment. Please give us a call, text, or email to do so.

    Failure to give appropriate notice will be charged 50% of the service price.

    NO CALL/NO SHOW will be charged 100% of the service price.

  • Please arrive on time. Over 15 minutes late for an appointment may be considered as a canceled/no-show as this may delay the artist schedule.  Please let us know if you may run a few minutes behind.

  • We understand that life can be unpredictable. Therefore, for each scheduled appointment, you can reschedule one time given 72-hour advance notice. If you need to reschedule a second time time with 72-hour advance notice, your initial deposit will be forfeited and you will need to submit another nonrefundable deposit to reserve another time slot. Failure to give appropriate notice will be charged 50% of the service price. NO CALL/NO SHOW will be charged 100% of the service price.

  • We reserve the right to refuse our services.

  • Prices are subject to change at any time.

  • REGARDING PERFECTING SESSION (for permanent makeup clients):  The 30-60 days complimentary perfecting appointment for new clients will be subjected to the availability of the artist's schedule. Please call or text (860) 202-2815 to book your perfecting session right away, as availability is highly limited.  Complimentary touch ups are limited to WEEKDAYS ONLY.  If you must reschedule your perfecting session, we cannot guarantee a rescheduled appointment to meet the complimentary touch up time frame of 30-60 days. If a rescheduled appointment does not meet the complimentary time frame, touch up fees will apply.

Current Policy in regard to Coronavirus (COVID-19):

  • Text or call (860) 202-2815 when you have arrived.

  • Please wash hands in the hall bathroom before entering the studio.

    • Use soap and water for 20 seconds, rub vigorously and be sure to pay attention to the area between your fingers.

    • For alcohol-based hand sanitizers (60% alcohol), rub vigorously for 20 seconds until hands are dry.

  • Practice proper cough etiquette: If you need to cough, cough into a tissue or your elbow. Don’t forget to wash your hands after!

  • Please do not bring anyone along to your appointment.

  • Please reschedule if 1) you have signs and symptoms of a respiratory infection such as fever, cough and/or sore throat, 2) contact with anyone with or under investigation for COVID-19, and 3) recent travel within the last 14 days to any locations under CT’s travel restrictions.

PAYMENT:  All services are subjected to CT’s sales tax of 6.35%. We accept cash (exact change only please) and any US-issued and most internationally-issued magstripe or chip cards bearing a Visa, MasterCard, American Express, Discover, JCB, or UnionPay logo. Please note, for card transactions, there is an additional 2.6% card fee.